Privacy Policy

Last updated: March 17, 2024

1. Introduction

FlowAsync (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business automation services and website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information
  • Business information
  • Account credentials for automation platforms
  • Payment information
  • Communication preferences

2.2 Usage Data

We automatically collect information about your interactions with our services:

  • Platform usage statistics
  • System performance metrics
  • Error logs
  • Integration activity

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain session information
  • Analyze website usage
  • Improve service performance
  • Remember your preferences

3. How We Use Your Information

3.1 Primary Uses

  • Provide and maintain our services
  • Process your transactions
  • Send you important updates
  • Improve our services
  • Comply with legal obligations

3.2 Secondary Uses

  • Marketing communications (with consent)
  • Service analytics
  • Platform optimization
  • Security monitoring

4. Information Sharing

4.1 With Service Providers

We may share information with:

  • Payment processors
  • Cloud hosting providers
  • Analytics services
  • Platform partners (Go High Level, HubSpot, Make, n8n)

We may disclose information when required by law or to protect our rights.

5. Data Security

5.1 Security Measures

We implement appropriate security measures:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls
  • Secure data storage

5.2 Platform Security

  • Secure API connections
  • Regular security updates
  • Compliance with platform security standards

6. Your Rights

6.1 Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Opt-out of marketing communications
  • Export your data

6.2 Platform Access

  • Control access to your automation platforms
  • Manage integration permissions
  • Review activity logs

7. Data Retention

7.1 Retention Periods

We retain information for:

  • Active clients: Duration of service
  • Inactive clients: As required by law
  • Platform data: According to platform policies

7.2 Data Deletion

  • Upon request
  • After retention period
  • Account closure

8. International Data Transfers

8.1 Cross-Border Transfers

  • Data may be transferred internationally
  • We ensure appropriate safeguards
  • Compliance with data protection laws

8.2 Regional Compliance

  • GDPR compliance for EU data
  • CCPA compliance for California residents
  • Other regional requirements

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

10. Changes to Privacy Policy

10.1 Updates

We may update this policy periodically:

  • Material changes will be notified
  • Continued use constitutes acceptance
  • Review policy regularly

10.2 Notification

  • Email notifications for significant changes
  • Website updates
  • Platform announcements

11. Contact Us

For privacy-related questions or concerns:

12. Platform-Specific Privacy

12.1 Go High Level

  • Compliance with GHL privacy standards
  • Secure API access
  • Data handling according to GHL policies

12.2 HubSpot

  • Adherence to HubSpot privacy guidelines
  • Secure integration handling
  • Data processing agreements

12.3 Make

  • Secure scenario execution
  • Data transfer protection
  • Platform-specific security measures

12.4 n8n

  • Workflow data protection
  • Node security measures
  • Custom node privacy controls

13. Third-Party Services

13.1 Integration Privacy

  • Review third-party privacy policies
  • Secure data transfer protocols
  • Regular security assessments

13.2 Service Providers

  • Vendor privacy commitments
  • Data processing agreements
  • Security requirements